The website Greeknectar.gr is an online commercial store for the sale of products and services via the Internet (hereinafter referred to as the online store or website) created and operated by the company under the name Greeknectar.

The following terms and conditions will apply to the use of the online store with the trademark Greeknectar.gr which is located at the email address Greeknectar.gr. Any user who enters and trades or uses the services of the online store (hereinafter referred to as "visitor" and / or "user" or "customer" depending on whether he is limited to visiting only the store or places and orders and sells products and services) shall be deemed to agree and unconditionally accept the following terms herein, without exception. If a user does not agree with these terms, then he must responsibly refrain from visiting, using the website as well as from any transaction or use of the services of the online store.

General terms

Greeknectar.gr reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary, and undertakes the obligation to inform consumers of any change, through the pages of this electronic store. Contracts through the online store are drawn up in the Greek language.

Information provided & Products

Greeknectar.gr is committed to the accuracy, truth and completeness of the information provided in the online store, in terms of the identity of Greeknectar.gr and the transactions provided through the online store. Greeknectar.gr, in the context of good faith, is not responsible and is not bound by electronic data entries made by mistake / inadvertence during the common experience and is entitled to correct them whenever it realizes their existence.

Limitation of Liability

Greeknectar.gr in the context of its transactions from the online store is not responsible and is not obliged to compensate for any damage or loss arising from the cancellation of orders, from non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs based on the observed data about the availability or not of the interested customer and undertakes in case of change of these data, to inform the customers in time about the non-availability in which case bears no further responsibility. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "exactly as they are". In no case is Greeknectar.gr liable or criminally liable for any damage (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data, lost profits, monetary satisfaction, etc.) that any visitor to the online store or a third party for a reason related to the operation or not and / or use of the website and / or inability to provide services and / or products and / or information available from him and / or any unauthorized interference by third parties with products and / or services and / or information available through it.

Intellectual property rights

All content in the online store, including badges, badges, images, graphics, photos, drawings, texts, etc. are the intellectual property of Greeknectar.gr and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which Greeknectar.gr has obtained a license for its own exclusive needs and for the operation of the online store. It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the actual provider of the online store. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of Greeknectar.gr or any other copyright holder. The names, images, logos and insignia that are listed and describe the online store with the trademark Greeknectar.gr or the products or services of Greeknectar.gr or third parties, are assets of Greeknectar.gr or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not in any case provide a license or right to use them by third parties.

User Responsibility

The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and transactional ethics. You are obliged not to use the online store with the trademark Greeknectar.gr for: 1. sending, publishing, sending by e-mail or transmission by other means of any content that is illegal for any reason, causes illegal attack and damage to Greeknectar.gr or to any third party that infringes on the confidentiality or confidentiality of any person's information; 3. sending, publishing, e-mailing or otherwise transmitting any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements); 5. sending, publishing, e-mailing or otherwise transmitting any material containing software viruses or any other code, files, or programs designed to interrupt, damage, destroy, or equip it operation of any computer software or hardware, 6. intentional or unintentional infringement of applicable law or regulation, 7. harassment of third parties in any way; 8. collection or storage of personal data relating to other users.

Limited license

Greeknectar.gr, under the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right of access, use and presentation of this website and its contents. This license does not constitute a transfer of title to the Website and its components and is subject to the following restrictions: you may not modify the Website and its components in any way or reproduce or present them in public, or distribute or otherwise use the Website and its elements for any public or commercial purpose, unless otherwise permitted by present.

Privacy

Greeknectar.gr, created this website with the sole purpose of serving their customers. The Greeknectar.gr website is simple and user-friendly and has been designed to meet the specific needs of each user. In order to achieve the best service for you, it is important for you, our customer, to understand that you must provide us with specific information regarding the processing of your order and which is guarded by us.
The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), any more specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDPH). The company has adapted to the GDPR framework.

This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the Greeknectar.gr website, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide to us during your orders on this website.

Generally

The information provided voluntarily by the users of the mentioned website, is used by Greeknectar.gr, in order for its users to have direct and substantial communication with the store, to be provided with answers to specific questions they ask and finally to be served and executed. their orders. The information collected by Greeknectar.gr through the website aims to measure the number of visitors, to determine the requirements of customers for more products and to facilitate transactions with the company. Greeknectar.gr does not distribute to any other organization or partner that is not connected to Greeknectar.gr the email addresses, or any other information concerning its users and customers, except to direct partners in the order service process.

Gathering information

Greeknectar.gr designed its website so that its users can visit it without having to reveal their identity unless they wish. The visitors of our website are requested to provide us with their personal data only in case they want to order a product (s), to register on our website and / or to send an email to Greeknectar.gr.

Use of Information. Greeknectar.gr collects four types of information about users: (1) information that the user gives us when registering as a customer, (2) information that the user gives us in order to execute his order from Greeknectar.gr, (3) information that the user gives us in participations of competitions that take place from time to time, (4) information that the user gives us for activation of telephony and internet services, (5) information that the user gives us when connecting through another platform ( ios, android, Facebook, Google applications). When filling out any order form on our website, you will be asked for your name, address, postal code of your area, your email address, your phone number, credit card details, how to pay for the order. In addition, you may be asked for more specific information, such as shipping details of an order, invoicing details or details about the offer you have requested. Greeknectar.gr makes use of the information you give us during the electronic sending of the form, in order to contact you regarding (i) the delivery of the order at your place, (ii) for confirmation and identification of the customer in any necessary case, (iii) for new or alternative products offered by Greeknectar.gr, (iv) special offers of Greeknectar.gr, (v) activation of telephone or internet service, (vi) receiving gifts after a lottery. You can choose whether or not you want to receive such communications from Greeknectar.gr by sending your request via e-mail to info@Greeknectar.gr

Access to Information. Every order processing requires the collection of personal data, for delivery or reservation of an order. Also, the use of a credit card, for the charge of which proof documents of identification of legal holder are required for the first and only time is guaranteed in each case. Any supporting document and document certifying and stating the identity of the customer remains strictly confidential and is checked only by the responsible department of Greeknectar.gr. The submission of your personal data by you means that you consent to this data being used by the employees of Greeknectar.gr for the reasons mentioned above. Greeknectar.gr requires its employees and the maintainers of its website to provide its customers with the level of security mentioned in this Privacy Statement. In no other case can Greeknectar.gr share your personal information with others without your prior consent, unless this is required through legal channels. Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data, which has been collected online without your prior consent (for example in case of a court decision).

Use of personal data

We will use your personal data for the purposes described above. We do not collect or process more or any other type of personal data than is necessary to fulfill this purpose. We will only use personal data in accordance with the terms of this privacy policy, unless you have specifically provided your consent to another use of your personal data. If we intend to use your personal data which we process with your consent, for purposes other than those disclosed in this consent, we will notify you in advance and, in cases where the processing is done with your consent, we will use your personal data for a different purpose only with your permission.

Use of Customer Data for Advertising Purposes To continually improve and enhance our services, we may send you email marketing messages related to our business, which may be of interest to you. You can select the types of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. The sending of sms to the mobile phone number, which you have stated to us during your order, is done in order to inform you about the progress of your order. You can choose from the account you have created on our website whether or not you want to receive advertising / promotional material via sms. - Consent: We will not use your data for advertising purposes unless you have given your prior express and free consent. However, for existing customers, we may use the email address we received from you as part of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may have interested. You may, however, object to this use at the time of collection and whenever a message is sent. In order to stop receiving emails for marketing purposes, follow the instructions in the email you receive.

Legal Obligations and Legal Defense We may need to use and maintain personal data for legal and compliance reasons, such as preventing, detecting, or investigating a crime, preventing loss, fraud, or any other misuse of our services and IT systems. We may also use your personal data for internal and external audit purposes, information security purposes, or to protect or enforce our rights, privacy, security, our property or those of others.

This privacy policy also applies to the use of our website www.Greeknectar.gr ("Website"), with the following mechanisms and features related to privacy.

Business transfers

In connection with any reorganization, restructuring, merger or sale or other transfer of assets (collectively “Business Transfer”), we will transfer data, including personal data, on a reasonable scale and as necessary to the Business Transfer, provided that the recipient agrees to respect your personal data in a manner consistent with applicable data protection laws. We will continue to ensure the confidentiality of any personal data and will inform the affected parties before the personal data becomes subject to a different privacy policy.

Processing of sensitive data

In some cases, we may process specific categories of personal data about you ("sensitive data"). Sensitive data is defined as personal data that reveals racial or ethnic origin, political views, religious or philosophical beliefs, trade union affiliation, genetic data, biometric data for the purpose of identifying a natural person, health or sexual orientation or sexual orientation. . For example, we may process sensitive data that you have made public. We may also process sensitive data, as appropriate, to support, pursue or defend legal claims. We may also process your sensitive data if you have freely given your prior express and separate consent, in a specific context for a specific purpose.

Correcting, Modifying or Deleting Information

Greeknectar.gr allows its users to correct, change, supplement or delete data and information submitted to Greeknectar.gr. If you choose to delete information, Greeknectar.gr will act to delete this information from its files immediately. For the protection and safety of the user Greeknectar.gr will try to make sure that the person who makes the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems with the operation of the website or to ask any question contact Greeknectar.gr via www.Greeknectar.gr or via e-mail address info@Greeknectar.gr. The change or correction of your personal data can also be done through the registration page of Greeknectar.gr. Please note that we will do everything possible to protect your personal data, but the protection of your password on our website is up to you.

Secure Transactions

Greeknectar.gr is committed to ensuring the security and integrity of the data it collects about the users of its website. Greeknectar.gr has adopted procedures that protect the personal data that users submit to its website or provide it by any other means (eg by telephone). These processes protect users' data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly. Your connection to it is secure because it uses 256bit TLS technology. TLS technology relies on a key code to encrypt data before it is sent over the (TLS) connection. The security control between the data and the Server is based on the unique key code, ensuring full communication. The browsers Google Chrome, Internet Explorer, Mozilla Firefox, Opera, Safari support the TLS protocol and their use is recommended for the connection to the website of Greeknectar.gr.

We maintain the appropriate level of security and have therefore implemented reasonable physical, electronic, and administrative procedures to secure the data we collect from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data transmitted, stored, or otherwise are processed differently. Our information security policy procedures are closely aligned with widely accepted international standards and are regularly reviewed and updated whenever necessary to meet our business needs, technology changes and regulatory requirements. Access to your personal data is granted only to staff or direct partners with the Company who are required to have such information to service orders. In case of violation of data containing personal data, the Company will comply with the applicable legislation regarding the notification of the violation.

Your legal rights

As a data subject you have specific legal rights regarding the personal data we collect from you. Greeknectar.gr will respect your rights and will adequately address your concerns. The following list contains information about your legal rights arising from applicable data protection laws:

Return of non-defective products - Right of unjustified withdrawal by the customer

The CUSTOMER has the right to withdraw from the purchase contract within a period of 14 calendar days from the date of conclusion of the service contract (in the case of such a contract), or from the delivery (in the case of products) and even when there are many products in the same order from the delivery of the last while when there is an obligation to deliver products at regular intervals from the delivery of the first. The withdrawal is made under the following conditions:

According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic settlement of consumer disputes with the Alternative Dispute Resolution procedure (ADR - alternative Dispute Resolution) throughout the European Union is now provided. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single all-union platform for electronic dispute resolution (platform ADR) available at https://webgate.ec.europa.eu/odr/main/index.cfm.

Acceptance of the Privacy Protection Procedures applied by Greeknectar.gr

If you use this website you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the website announced through it.